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Our Policies

Reservations  |  Cancellations  |  Refunds  |   Billing on Account  |  Deposits

Reservations:

You can make reservations as far in advance as you would like. We require a minimum of 24 hours notice for short notice requests.

Cancellation:

We require a minimum of 24 hours notice for cancellations.

Refunds:

Refunds will be made by either credit card or check.
Refunds should appear within 7-10 working days depending on policies by the credit card provider or delivery by US Postal Mail.

Billing:

Payment must be in our office within 30 days. Click here to apply for a net account.

Deposits:

Deposits are required for large groups of 20 passengers or more. A 10 % deposit of the total invoice amount is required at the time of reservation.

 

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